Changes to Grand Lodge Building and Office Opening Hours
27 Mar 2019 - 3:50pm
Please be advised of several changes to be implemented from 1st May 2019.
All venue hire, marketing and administration tasks will be transferred back to the administration office.
GRAND LODGE RECEPTION/ADMINISTRATION OFFICE OPENING HOURS
While the office will continue working 9:00am to 5:00pm on weekdays, the enquiry counter will operate from 11:00am to 3:00pm only on Tuesday, Wednesday and Thursday and not at all on Monday and Friday.
If Lodges need to pick up items outside of the above hours they will need to contact the Facilities Manager’s office on 0428 223 163 which will be open daily between the hours of 11 am to 7 pm to arrange the collection of these items.
TELEPHONE ENQUIRIES TO GRAND LODGE OFFICE
A significant proportion of telephone calls received by the office are from Brethren seeking contact details such as telephone numbers for other Brethren. Brethren are respectfully requested that such inquiries only be as a matter of last resort after consulting the White Pages, Grand Lodge Website, Lodge Secretaries, etc.
In coming to these arrangements, the motivation comes from the need to reduce operating costs and to alter administrative arrangements to more adequately service both our members and the general public. Specifically, administration, venue hire and marketing will be re-consolidated in the administration office in an effort to reduce stress and pressure on caretaking staff members who have been managing far more tasks than is reasonable. Very importantly, there is an attempt to move towards living within the means provided to us by our members.
Any lodges with specific concerns are requested to discuss them with their District Grand Superintendent who can then take relevant matters up with the Grand Secretary.
It is envisaged that there will be a teething problem or two, but with goodwill and cooperation, we should be able to improve our service and efficiency and to lower our operating costs.